As Christmas draws near and 2017 comes to a close we look back over the last year and the milestones we have reached:
In January, we recruited two apprentice students from Plymouth City College, one of whom has already been promoted and offered a full time placement at Portcullis Legals for her outstanding work on the Client Services Team.
We launched our new website featuring downloadable and easy access to legal information as well as clear fixed prices.
In April, we thrilled to have won two prizes in innovation and excellence from The Plymouth Herald and Corporate Livewire.
On May 4th, we opened our second Law Store in St Budeaux, which meant more people had access to our free advice, flexible appointments and friendly team.
We took part in St Luke’s Hospice Make a Will Week raising over £10,000 for this wonderful cause. We also launched our ‘Free Wills for Heroes’ campaign to all Armed Forces & Veterans – and to add to this, at the beginning of December we were awarded the Armed Forces Covenant – As Portcullis Legals wanted to give back to our local community.
2018 is set to be a fantastic year with lots of exciting projects in the pipeline.
Merry Christmas and Happy New Year Everybody,
The Portcullis Legals Team
My wife and I used Portcullis for our wills. They were extremely helpful and talked us through all the aspects that we needed to think about.
Portcullis legals are a very professional friendly company who were very thorough in our writing of wills. Nick James was very nice and came to our home at a convenient time for us. Many thanks.
We originally used Portcullis Legals after a recommendation from our Independent Financial Adviser, and found the service to be very professional and informative, no legal jargon, with some thought provoking guidance with regards our Wills. All processes and procedures were explained, plainly, but in depth, allowing us to feel confident when making our decisions. We have used Trevor and the team numerous times, covering various legal matters, since we received this superb service and have had no hesitation in passing on our own recommendation to family and friends, all, who have had nothing but praise for Portcullis.
I received such a warm and friendly welcome from Morgan and Kelly when I turned up for my appointment today. Morgan even stood up to shake my hand and said "You must be Max?" Unbelievable customer service! Highly recommended.
We met Trevor and the team and found their service to our needs second to none. We would recommend anyone to contact Portcullis Legals Ltd to help with their needs. We are not just saying this for the sack of saying it. We truly believe the Personnel service, and Professional help and advise given was second to none.
Excellent, professional service.Very happy with the service and would thoroughly recommend the firm to all my friends. Definitely a 5 star company.
I cannot say a big enough "THANK YOU" to Trevor for all your hard work, help and advise regarding my mum's estate. Your knowledge and professionalism is second to none and it has been an absolute pleasure to deal with you! Today your hard work paid off, thank you so much!!
My wife and I recently contacted our local Portcullis branch at Plymstock for guidance on writing our wills, we were recieved by Kelli Wakeham, who treated us with total respect and professionalism. She is a very able and knowledgable representative of Portcullis Leagals, and is also friendly and easy to talk with, hence the 5 star rating!
Losing a parent is a very stressful time. Finding a drafting error in my late fathers will meaning his final wishes wouldn't be carried out added another layer of upset. Reviewing my fathers will, Trevor spotted the drafting error and set about getting it corrected. Trevor and his team took my problem,dealt with it efficiently and is now completely sorted,all without my having to worry about the process. I am delighted with the outcome and would recommend Trevor and the Portcullis team without hesitation.
Excellent, patient, professional service and highly recommended for the quality of the finished documents. We're confident that our wishes are accurately captured and that our Wills will be legally watertight.
Fantastic service, staff are very helpful and friendly with a highly professional attitude. Thank you very much.
Trevor recently prepared Wills for my parents. They were very happy with the service and work received. Trevor and his team were very patient and amenable to my parents which was greatly appreciated. Highly recommended!
My husband and I first met Trevor when we wanted to write our Wills a few years ago and since then we have returned again and again to use the services of Trevor and his team. They have always been knowledgeable, professional and efficient. They use plain English, make the whole process as simple and stress free as possible and are always just a call away to clarify, explain or offer advice. The team have always provided us with outstanding customer care and genuinely care about their clients. They have a unique ability to put you at ease and make you feel you are in the company of trusted friends. We feel very lucky to have met Trevor and would highly recommend him.
Helpful, knowledgeable, friendly and professional.
Thank you for your professionalism and knowledge - you sorted out our fairly complicated wishes with care. We are very pleased and have recommended you to others.
We were very pleased with the service from Nick and the team. A very welcoming, professional and thorough experience. We would recommend.
We dealt with Nick who we found efficient, professional and total understanding of our needs. He was able to make the whole process of writing Wills painless and simple.
Trevor and his team are absolute professionals and I know my clients will always be dealt with fairly and honestly so I have no hesitate to recommend them to Portcullis Legals
Really pleased with the service. Me and sister both wanted to make separate wills. Nick James came out to our house at a time that suited us. The service was very professional and we both received our wills promptly. I would definitely recommend using Portcullis Legals.
Having never made a will before I have to say that Nick James took me through step by step on each point and option available so that I felt comfortable with the whole process. He was not only very professional but a pleasure to deal with and took as much time as was needed over any questions I may have had. I will definitely be recommending Nick to my friends and family.
Trevor was very friendly and the service was second to none. The will was drafted quickly and the amendments completed very quickly. Couldn't be more pleased.
We have always found Trevor & his team excellent. When dealing with your personal details & Will wishes, it is important to have an undividual service. Which is what we have always received, so thank you. Lili & Chris Blight
The service I have received from Portcullis Legals has been second to none. The staff are extremely helpful, friendly and knowledgeable. They made the whole process of writing my Will easy to understand and effortless. I have recommended them to several friends and family members who have been equally delighted with their service.
I highly recommend Portcullis Legals as they were very efficient, knowledgeable and friendly when they helped me with my Will. I was thoroughly pleased.
I can highly recommend this company. I have been with them for over 17 years and Trevor and his staff have been so professional and friendly. Nothing is too much trouble.
Excellent, professional service. Quick, efficient and straight forward advice with no unnecessary legal jargon or waffle. Would definitely use again.
My folks and I were really delighted with the service provided by Trevor & the team. They were professional, approachable, helpful & kept us fully informed throughout everything. I would definitely recommend Portcullis Legals!
Superb customer focus and thoroughly professional service from start to finish. Trevor ensures the whole process is stress-free and removes all the perceived fears surrounding making a Will with his expertise and reassuring manner. I can sleep better now knowing that the future of my family and loved ones is taken care of exactly as I want.
Very professional, providing excellent advice tailored to our needs.
We have worked with Trevor at Portcullis for several years now, for both our professional and personal requirements. We would not consider using anyone else. Excellent service!