We have new team members to introduce you to, as well as giving them the opportunity to tell you about their experience at Portcullis Legals so far.
The team members make up our Client Services Team, and are on hand to ensure our clients are well looked after and receiving first class service.
Let’s introduce them…
Yasmin Serter – Client Services Team
Since joining Portcullis I have not only learnt an immense amount of knowledge surrounding our specialities and niche services, I have discovered and learnt a huge amount about myself and how I see my future with Portcullis. My confidence has sky rocketed and I love interacting with my colleagues and clients in a comfortable kind atmosphere! Recently I have been on a customer-training course organised by Nick, I learnt so much and have been able to use all of the knowledge given to me here in the office! I am planning to do even more courses and complete my NVQ qualification to make myself the best I can be and utilise all the opportunities ahead of me. Working at Portcullis I feel positive and motivated on a daily basis. Having a job that includes fun too is just the best!
Sarah Doidge – Client Services Manager
I joined the Portcullis Team in September 2017 as Office Manager.
From day one, the team made me feel very welcome and very much part of the growing business. I work 4 days a week, Monday to Thursday, at the Plymstock Law Store and help when needed at the other branches in St Budeaux and Cornwood. My main duties are to set up systems in the administration process, providing a friendly approach and contact for clients and an efficient administration support to the Clients Advisors and the management team.
The Managing Director, Trevor is such an innovative and motivational manager and always has a smile on his face and is very forthcoming with compliments and thanks for everyone’s hard work. He has a great team who are all very ‘human’ and always happy to help.
In my spare time I run a busy family home and I am a member of a local gym and unlike a lot of people I do attend on a regular basis!
Paula Andrew – Client Services Team
I joined Portcullis Legals in September 2017 and at first I was slightly apprehensive. Not having worked within this industry in the past I was concerned that I wouldn't understand the different terminology used, however, I can honestly say that I didn't have anything to worry about. The team are so friendly, helpful and passionate about what they do, which makes for a very motivating environment to work in and I genuinely enjoy working for Portcullis. It's fantastic to be part of the team and know that I am working for a company that has a compassionate attitude to its clients and staff alike. I am excited about how Trevor sees the company moving forward and I am looking forward to being part of that future.