The “Portcullis Difference”

Award winning service, fixed fees and 8am to 8pm for our clients.

Not only are our team highly qualified and experienced, they have been recruited because they are great people. Over 96% of our business has been recommended to us by our existing customers and fellow professionals such as accountants, financial advisers and even, other law firms, over the past three decades. We owe this to being specialists in estate planning and giving great customer service.

We are trusted, qualified, experienced and have been around since 1988. We are not the type of firm that sits back, rests on our laurels and just carries on as before. We love to disrupt the status quo and do things differently for the benefit of our customers.

We looked at the legal profession in the UK, Canada, Australia and the USA. We researched how the profession needed to change to reflect the wants and needs of customers and most importantly, we looked at what customers didn’t like about lawyers. This included too much legal jargon, not being friendly or approachable, a lack of transparency about costs and being made to feel that they had to do everything at the lawyer’s convenience.

We also recognised that in order to provide the best in customer service, we had to listen to what customers were saying and then actually change our business model to ensure that customers received what was missing. We have listened…

Key Service Innovations

  • We see our clients from 8am to 8pm Monday to Friday, for your convenience in your home or at our Law Stores
  • We offer fixed, guaranteed fees so you know where you stand
  • We offer our guaranteed 48 hour service for those times when you need fast solutions
  • We do not charge for every letter or phone call
  • All our team is friendly and approachable
  • We speak and write in plain English as often as we can
  • We communicate with you regularly – you will not have to chase us

Make A Free Enquiry Today

We would love to help you today, please get in touch by calling us on 01752 401 401, completing our Free Online Enquiry or emailing us on enquiries@portcullislegals.co.uk.

Andy Kebby
Andy Kebby
18:19 18 Sep 19
My wife and I got brand new Wills and it was so easy, the process from start to finish was pitched so well. Nick who saw us was professional and he discussed everything thoroughly so we were aware of every option available to us. I highly recommend Trevor and his team.read more
Becky Candler
Becky Candler
19:20 15 Sep 19
Straight forward process, paperwork prepared at short notice, cannot fault customer service. Many thanks to Nick.
Steve Molloy
Steve Molloy
16:22 04 Sep 19
Myself and my partner have just made our first wills with Trevor at Portcullis. He made the whole thing very easy and straight forward, in a relaxed and friendly manner. Nice friendly, welcoming and professional service.read more
Tracy Tracy
Tracy Tracy
06:57 30 Aug 19
We cannot thank Trevor & the team at Portcullis enough for the outstanding professional & friendly service provided recently. Excellent customer care which we will recommend to everyone.read more
Alex King
Alex King
14:07 28 Aug 19
Excellent advise and speedy service in terms of getting the will process done and also great support and advice of whom to talk to on other legal matters after a rather torrid time. The team were considerate and effective and not only provide good service but good coffee too!read more
Linda baker
Linda baker
21:09 23 Aug 19
Just a good experience all round ,we were so comfy with all our questions being fully explained ,from our first contact to the completion of all the required paperwork . Trevor and his team are so nice ,,,can very confidently recommend them .....read more
Roger Baker
Roger Baker
21:02 23 Aug 19
We are so,so impressed with the excellent standard of comprehensive service from Trevor, he has far exceeded our expectations and we feel so grateful to have all our requirements put together,, huge thanks Trevor.read more
Deborah Ward
Deborah Ward
16:23 04 Aug 19
I have had a new Will done and the price was very good ,the staff friendly and helpful and Trevor was very friendly too . I would highly rate themread more
ian williams
ian williams
08:52 01 Jul 19
My wife and myself saw Nick to set up wills - he was extremely helpful and knowledgeable - would thoroughly recommend. Down to earth with a sense of humour is always helpful in these situationsread more
Sarah Brown
Sarah Brown
08:18 12 Jun 19
Sorting our Wills had been something that my partner and I had discussed for a while, but always kept putting it off. From the moment our enquiry was dealt with over the telephone, until the day we went in and signed our wills, the team at Portcullis were professional, explained everything in full (in simple terms) and their friendly approach makes the whole process extremely easy.read more
Phil Walsh
Phil Walsh
08:55 13 May 19
My wife and I asked Portcullis to help us write our wills and we were very pleased we did. Appointments were made promptly, everyone had plenty of time for us, everything was explained in terms we could understand and we were encouraged to take time to reflect on any important issue. This was old-fashioned courtesy and friendly service at its bestread more
John Sutherland
John Sutherland
09:44 10 May 19
As they were forces friendly, I approached Portcullis Legals to write a will and finished up with a will, a power of attorney and a trust. Everybody was most helpful and Nick explained everything without any rush and has continued to be a help since and all for a very reasonable price. I would certainly recommend them to my friends and colleagues. Thank you.read more
Kev Bickford
Kev Bickford
14:31 08 Mar 19
I asked Trevor and his team to assist me with the writing of my will. I found them to be thoroughly professional and very helpful and understanding of my needs. I would not hesitate in recommending their services to anyone. Thank youread more
Barbara Cock
Barbara Cock
16:37 10 Jan 19
We found Trevor so easy to deal with. He listened to everything we were concerned about and it was sorted with absolutely no problem. We have no hesitation in recommending Portcullis to anyone looking to get their family finances in order.read more
Charles Eatwell
Charles Eatwell
11:51 07 Jan 19
My wife and I plus had some legal work done by the team. The cost was lower than my local solicitor the process straightforward without any fuss. I would recommend them for providing a quality serviceread more
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Why Choose Us?

  • We are specialists in estate planning.
  • Over 30 years of expertise in Powers of Attorney, Tax Planning, Trusts and Wills.
  • Multi award winning business.
Awards

What clients say

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We met Trevor and the team and found their service to our needs second to none. We would recommend anyone to contact Portcullis Legals Ltd to help with their needs. We are not just saying this for the sack of saying it. We truly believe the Personnel service, and Professional help and advise given was second to none.

Mark Swift

November 8, 2018

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